Studio Policies
For my music studio piano and harp students
Private Lessons
Music lessons are held in person at my home studio in Concord, CA, or virtually through Zoom or FaceTime.
I offer a FREE trial mini lesson (either in-person or via Zoom) for a meet and greet so you can see my studio, get a feel for my teaching style, and I can answer any questions you may have.

Music books & supplies
Music books, sheet music, and any supplementary materials will be recommended for each student according to level and music goals.

Be sure to bring ALL music books to every lesson, whether the book has an assignment in it or not.

Additional supplies needed:
  • A pencil (NOT a pen) will be needed for theory writing homework and for note taking during lessons.
  • A binder with plastic sheet protectors to keep any special music or music worksheets in one place.
  • Removable tabs or flags can be helpful to mark pages that are being worked on.
Practice

​Practice makes progress! Remember, the more you put into your music study, the more you get out of it. Regular and consistent practice is a crucial element to learning any musical instrument.

A regular time should be set aside each day for practice to become a daily habit. Regular practice will consistently reinforce concepts that are taught during the lessons. Cramming the day before the lesson only creates stress and is rarely productive.

I recommend practicing at least 5 days per week. The amount of time per day depends on age and level. Here are some general suggested times.

  • 5-7 years old: 15-25 minutes
  • 8-10 years old: 25-35 minutes
  • 11-14 years old: 35-45 minutes
  • 15 and older: 45-60 minutes
Tuition & Payments
Lesson fees are due at the beginning of the month and before the first lesson. Any books or supplies will need to be reimbursed when they are are given to the student.
Monthly tuition and any book payments are accepted by cash, check, or Venmo.
  • 20-minute lesson: $35
  • 30-minute lesson: $45
  • 45-minute lesson: $65
  • 60-minute lesson: $85
I offer a discount for families with two or more children who wish to take lessons, please contact me for details.

A late fee of $10 will be charged for any monthly payments made after 7 days.

Arrival to the studio

Timeliness is important since I have students scheduled throughout the day. Dropping off and picking up your child on time shows respect for the time that I make for myself and my other students.

  • If you arrive more than 3-4 minutes before your scheduled lesson time, please wait outside in the patio quietly or in your vehicle before entering the studio space. This is out of respect for students finishing their lesson ahead of your time.
  • If you arrive late for your scheduled lesson time, you will receive the remainder of the lesson and ending time will be same as the normal schedule.
  • If you are unable to pick up your child on time, a $5 charge will be added to the monthly tuition fee for every 5 minutes that you arrive too late.
  • I will also do my best to be on time. If I do run late with a previous student, I will immediately make up any time missed as long as it is convenient to do so for the student and parent.
In the Studio
The number one priority is to create a space that is comfortable and quiet for students to focus during their lesson time.
  • If siblings are present, parents must be sure that the waiting sibling is quiet during ongoing lessons.
  • Cell phones, laptops, and other electronic devices must be silenced during lessons.
  • Be sure your child comes to lessons with clean hands and fingernails trimmed.
  • No gum, food, or drinks (other than a water bottle) are allowed in the studio.
  • Lessons do meet during inclement weather, except in rare circumstances. If you feel uncomfortable driving to my studio, contact me in advance and we will meet for your lesson via Zoom or FaceTime.
  • In rainy weather, be sure to enclose your piano books in some sort of bag or waterproof containment. Protect your book investment!
Cancellations & missed lessons

All lesson cancellations require 24 hours notice, except in the case of emergencies or sudden illness. Makeup lessons or credits will ​not​ be given for missed lessons without advance notice.

Any advance lesson cancellations must be made in writing, best method is via text message. Telling me verbally at lessons is appreciated, but it is not enough. Be sure to ALWAYS follow up any verbal notification of schedule changes with me in a written notification.

  • ANY lessons missed without advance notice will be considered a NO-SHOW and will be billed as a regular lesson.
  • If I ever need to cancel any lessons, I will give you as much advance notice as possible.
  • I will do my best to reschedule a missed lesson. If our schedules don't work out to do so, you will be credited for the missed lesson to be applied to the following month.
Illness
Students who are sick should NOT come to music lessons.
  • If your child didn’t go to school the same day due to illness, then your child should not come to music lessons either.
  • I reserve the right to send a student home if he/she appears to be ill.
  • If students are only mildly ill, contact me and we will do a FaceTime or Zoom lesson at the regular lesson time.
Recitals

Performances are great opportunities for students to share their knowledge and progress they made throughout the year. Recitals also let students meet other students, and observe other ages and performance levels. This can be very motivating for them to see what's possible in the future!

Recitals are entirely optional, but strongly encouraged! If your child does not wish to participate as a performer, I encourage the student and family to attend the recitals to observe the performances. The student may even be motivated to participate in the future.

Preparation day of recital:
  • Be sure to have the student run their recital piece a few times at home for a warmup before coming to the recital venue.
  • Arrive early so you have time to get seated.
  • Always bring the student's sheet music or music book to the recital, regardless of whether the student is playing from memory or not.
Dress code for recitals:
  • For the girls - Dress, dress pants or skirt with a nice top, hair pulled back from the face so they can be seen from the side as they perform.
  • For the boys - Khakis or slacks, dress socks and shoes, dress shirt, sweater, or polo shirt. Jacket and tie are optional but look very nice.
  • Clothing that is NOT acceptable includes sweatshirts, athletic shoes, white athletic socks, flip flops, casual denim, hoodies, logo or slogan T-shirts, or shorts.

There will be a small monetary charge per family to assist with recital costs (mostly for rental of venue location)

Photos and Social Media
Pictures and videos of students may be posted on the studio website and included in studio publications and studio-related social media with no names attached.

Photos taken by the teacher OR that are shared with the teacher by other parents or students of gatherings or performances can be used at the discretion of the teacher in regards to the studio.

The studio follows online safety rules in this matter.

Discontinuing lessons
I understand that students may need to stop taking lessons at some point. The decision to end lessons should be made with careful consideration and discussion between parent, student, and teacher so that lessons can end on a positive note..
  • I require 30 days’ written and paid notice prior to discontinuing lessons.
  • To stop lessons, please email me at carla@carlabray.com by the 1st of the month to stop enrollment for the following month.
  • A student may be dismissed from my studio for any of the following reasons: consistent late tuition payments, failure to abide by studio policies, excessive tardiness, absences, or no-shows.